Super Sheldon Privacy Policy

1. Introduction

Supersheldon LLP, incorporated under the Limited Liability Partnership Act, 2008 (LLP Identification Number: ACP-6086), recognizes the importance of maintaining your privacy. We value your trust and are committed to safeguarding your personal information. This Privacy Policy ("Policy") outlines how we collect, store, use, handle, and protect your information.

2. Scope of Privacy Policy

This Policy applies to:

• Visitors and registered users of our website www.supersheldon.com
• Mobile applications, online platforms, and offline sources managed by Supersheldon

This Policy does not apply to practices of companies not owned or controlled by Supersheldon or to individuals we do not employ. By accessing or using our Website and Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

3. Information We Collect

• a) Information You Provide Directly: Name, email ID, phone number, address, student details, parent/guardian contact info, login credentials, payment details.
• b) Payment Information: Supersheldon does not collect/store card details. Payments are securely processed through authorized third-party gateways.
• c) Automatically Collected Information: IP, browser type, device type, OS, access times, pages visited, referring websites, clickstream data.
• d) Information from Third Parties: Social media integrations may provide us with information such as name and email (based on privacy settings).

4. How We Collect Information

• Directly from you when you register, book classes, or contact support
• Cookies and analytics tools (e.g., Google Analytics)
• Third-party platforms integrated with our services (e.g., Zoom, WhatsApp, Google Classroom)

5. Use of Information

We may use your information to:

• Provide and improve our educational services
• Contact you with updates, offers, or important notices
• Respond to your queries and support requests
• Analyze site usage trends and improve user experience
• Ensure security and prevent fraud
• Comply with legal obligations

6. Sharing of Information

We do not sell or trade your personal information. However, we may share with:

• Affiliates and subsidiaries
• Third-party providers (payment processors, video platforms, analytics)
• Regulatory authorities or law enforcement where required by law

7. Cookies

Supersheldon uses cookies to personalize your experience and analyze traffic. You can disable cookies, but some features may not function properly.

8. Security of Your Information

We adopt reasonable safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

9. Grievance Officer

In accordance with the Information Technology Act, 2000, the Grievance Officer details are:
Email: support@supersheldon.com
Address: Om Chambers 648/A, 4th Floor, Binnamangala 1st Stage, Indiranagar, Bangalore North, Bangalore – 560038, Karnataka, India

10. Indemnity

You agree to indemnify Supersheldon from any loss, harm, or claim arising from your misuse of our Website or Services.

11. Updates to this Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our Website with the revised effective date. Continued use of our Services indicates acceptance of the updated Policy.

12. Governing Law & Dispute Resolution

This Policy shall be governed by the laws of India. Disputes shall be subject to the courts in Bangalore, Karnataka. Unresolved disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat in Bangalore and proceedings in English.